Cancellations due to sickness should be done by calling, texting, or emailing your provider or admin staff and letting us know of your cancellation. If you are unable to connect with a live person over the phone, please be sure to leave a message with your details and the appointment you wish to cancel.
We do not charge for cancellation due to illness. While we are aware that sickness is not within your control and we will try to accommodate any unavoidable client obstacles to treatment, if it becomes apparent that sickness is frequently preventing you from attending your scheduled appointments we reserve the right to deem the relationship non-compliant and terminate services.