Fees and Balances

You are required to pay your copay and/or coinsurance at the time of service, or if self-pay, that full fee is required to be paid at the time of service. You will be required to put a credit card on file so that your session copay or fee can be automatically charged for your appointment. Please call our billing department at (360) 329-2055 option 4, to give our team your confidential information that is safely entered into our secure Electronic Health Record. Your copay, coinsurance and deductible amounts owed will be charged to the card on file within 48-hours of the scheduled appointment. For balances remaining after your insurance processes your claim, your card on file will be run 15 days after the date of your invoice. If you would like to question your invoice or submit payment in another way, you must do so within 15 days of the electronic invoice.

Services may be denied at any time if you have an outstanding balance of more than $200, and until that balance is paid in full, or a payment plan has been arranged with our billing department and payments begun.

If your deductible payment exceeds $250, we allow 50% of the deductible to be paid at the time of service and the balance paid after insurance processes. After your claim is processed through your insurance plan, you will be invoiced for the balance. It is your responsibility to pay the remaining deductible amount. There are no exceptions to this policy, unless otherwise arranged with the billing department.

In the rare case of unpaid balances, patient responsibility bills are due within 20 days of the initial electronic invoice. A reminder invoice will be sent to the overdue payment at 20 days. At 21 days a paper statement will be mailed to the address on file, All balances 30 days and older will have a 5% late fee added to the total balance over 30 days and will accrue every 30 days until the balance is paid in full. After 120 days of non-payment, your account will be considered delinquent and collections proceedings will follow. If a client is sent to collections, they will not be able to schedule any future appointments with any providers at our practice.